The order management functionality on the platform is an essential system for tracking orders effectively. The following sections offer a foundational understanding of these tools, which will be explored in detail in the next articles.
Order Management
Order management in Focal is designed to handle the entire order-processing workflow. It includes tools for:
-
Order tracking and management: Focal’s platform simplifies order management by automating order processing and syncing orders from various sales a.k.a. “Marketplace” channels. It also allows for manual order creation, ensuring all transactions are efficiently tracked within a single system.
-
Automated processes: Focal allows for task automation such as order confirmations, finance status, transaction details, and shipping status and notifications. This reduces manual input and helps minimize errors.
-
System integration: The Order Management system integrates with your marketplace channels, providing a unified approach to managing business operations.
-
Order tracking: You can monitor the status of orders throughout the process, from initiation to completion. This feature supports better tracking and communication regarding order progress.